Official Policy & Compliance Document

Documentation & Setup Guide

Last Updated: 2026-11-04•Platform: MetaTens Ecosystem
# MetaTens Documentation & Setup Guide Welcome to the official MetaTens Knowledge Base and User Guide. Here you will find step-by-step instructions for downloading, installing, updating, and troubleshooting all MetaTens apps and games. ================================================================================ 1. DOWNLOADING & INSTALLING APPS A. From Google Play Store: - Navigate to the product page on MetaTens.com and click "GET IT ON / Google Play". - You will be redirected to the official Google Play Store listing. - Tap "Install". Google Play will automatically verify the build via Play Protect, download, and install the game on your device. B. Direct Android APK Installation: If you are downloading the direct APK package from MetaTens.com: 1. Tap the "Download APK" button on the product page. 2. Once the APK finishes downloading, tap on the notification or open your device's Files/Downloads folder. 3. If prompted with "Install unknown apps" or "Security restriction": - Tap "Settings" in the system pop-up. - Toggle "Allow from this source" (e.g. Chrome or your File Manager). - Return and tap "Install". 4. MetaTens APKs are digitally signed and 100% clean, virus-free, and ad-free. C. Windows & Desktop Installation: - Download the official `.exe` installer from the product page. - Run the installer and follow the on-screen setup wizard. - Compatible with Windows 10 (64-bit) and Windows 11. ================================================================================ 2. VERIFYING FILE INTEGRITY (SHA256 CHECKSUM) For advanced security and verification: - Every official download on MetaTens includes an authentic SHA256 cryptographic checksum hash. - Click the "Copy Checksum" button next to the download button. - On Windows PowerShell, verify by running: Get-FileHash -Path "path_to_downloaded_file.apk" -Algorithm SHA256 - Compare the generated hash with the hash displayed on MetaTens.com. A matching hash confirms the file is authentic and unaltered. ================================================================================ 3. ACCOUNT CREATION & PROFILE SETUP - When launching TENS ARENA or any MetaTens application for the first time, you can register using your email or play as guest. - Setting up an account syncs your game progress, tournament statistics, leaderboards, and achievements across multiple devices. - Keep your login credentials confidential. MetaTens staff will never ask for your password. ================================================================================ 4. SYSTEM REQUIREMENTS - Android: Android 8.0 (Oreo) or higher, 2GB RAM minimum (3GB+ recommended), 150MB free storage. - Windows: 64-bit Windows 10/11, Intel Core i3 / AMD Ryzen 3 or higher, 4GB RAM, DirectX 11 support. - Web Portal: Modern web browser (Chrome 100+, Edge 100+, Firefox 100+, Safari 15+). ================================================================================ 5. TROUBLESHOOTING & SUPPORT - App Not Installing? Ensure you have at least 500MB free storage and that your device allows installation from your browser. - Network / Login Errors? Check your internet connection or verify that your firewall is not blocking game connections. - Technical Support: Our support team is available 24/7. Email us at metatensofficial2@gmail.com with your device model and error screenshot for fast resolution.